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The Glass House of the NFL

Victor Davis Hanson, Investor's Business Daily

Most importantly, the league has entirely forgotten the fundamental rule of business: Never ignore, insult or talk down to the loyal consumers who provide the leagues' support and income. The NFL will not disappear, but its national significance is rapidly diminishing.

https://www.realclearpolitics.com/articles/2017/10/05/the_glass_house_of_the_nfl_135173.html